Your Privacy Choices
Maison Vales values transparency, trust, and respectful customer experiences. We are committed to protecting your personal information while creating a safe and enjoyable shopping environment for handmade ceramic lovers around the world.
Respecting Your Information & Shopping Experience
Maison Vales collects limited customer information necessary to provide secure checkout, order fulfillment, delivery updates, customer support, and a better online shopping experience.
Information such as your name, shipping address, email address, phone number, and purchase history may be used to process orders, communicate order updates, and improve our services.
We do not sell personal customer information to unrelated third parties. Your trust is important to us, and we work to ensure your data is handled responsibly and securely.
Email Preferences
Customers may receive occasional emails related to order updates, collection launches, promotional campaigns, or new handmade ceramic releases from Maison Vales.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.
Cookies & Analytics
Our website may use cookies and analytics technologies to improve browsing performance, personalize shopping experiences, and understand customer interests.
These tools help Maison Vales improve website usability and product discovery.
Payment Security
Maison Vales works with trusted payment providers and secure checkout systems designed to protect customer payment information during transactions.
Sensitive payment information is processed securely through authorized payment platforms.
Your Rights
Customers may request updates, corrections, or deletion of certain personal information by contacting our support team directly.
We aim to respond to privacy-related requests as quickly as possible.